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Shipping Information

  • Paintball Store Inc ships items via one of the most reliable sources of shipment: UPS. The UPS shipping rates can be found upon checkout when selected products are added to your shopping cart. Most orders are shipped out within 24 - 48 hours upon placing an order. However, under special circumstances, this time line may be increased due to special orders or inventory inconsistencies.
  • Shipping insurance is offered for all UPS shipments and MUST be purchased at the time of checkout. The cost of insurance is calculated in direct correlation of dollar amount stated on the order. Any damage or loss to packages that occur in route to customer destinations must be dealt with directly through the carrier. The carrier is the company which assumed responsibility upon pick up of a package from Paintball Store Inc facilities. Paintball Store Inc will help in assistance of resolution, but is in no means held responsible. You must purchase shipping insurance from our customer support to file a claim with the shipping company.
  • All transit times are based on UPS estimated delivery schedules. In cases such as extreme weather, holidays, and other unforeseen reasons, normal transit times may be affected. In the unfortunate case of these circumstances, the carrier nor Paintball Store Inc can be held responsible and thus cannot offer any type of compensation. Tracking information will be provides via email on all orders once order transaction process is complete; provided that email address is correct. The information may be delayed up to 24 hours due to the carrier updating process.

Disclaimer and Limitation of Liability as to Shipping Errors

Paintball Store Inc can and will make mistakes from time to time. Although we work very hard to prevent errors when filling orders, the fact that we employ human beings to pick, pack and ship orders makes errors unavoidable. If we do ship the wrong product to you or leave out a certain product from a package, our procedure and policy for resolving the problem is the following: Paintball Store Inc will verify that an item was left out of a package by repacking the original order and comparing what the weight should have been to the actual weight shipped. If we clearly see that an item has been omitted from the package, we will ship the item to you at no charge using the most efficient shipping method available. We would gladly upgrade your service to ensure that you receive the item by a specific date if you are willing to pay the difference in shipping costs between the most efficient shipping method and your new requested shipping method.